Return, Exchange & Refund Policy
We’re happy when our customers are happy. That’s why we’ve designed our 10-day Easy Return Policy to be an absolute breeze.
Our requirements are pretty straightforward:
- The product must show no signs of use, not be damaged or stained and should be unwashed
- The product should be in their original condition with packaging and tags intact
- Receipt or proof of purchase is required
Once your return request has been approved, we’ll issue equivalent store credits with which you can purchase other products on theclothesencounters.com
If you need further assistance, please reach out and we’ll help out.
How can I reach customer care ?
You may connect with our customer care through phone on +91 99402 53111 Monday through Friday between 11 am and 5 pm.
You can also email us round the clock at care@theclothesencounters.com We’ll get back to you at the earliest.